XTN-24E5795 | REPUTATION MANAGEMENT SPECIALIST

SOCi, the marketing platform for multi-location brands, is currently looking for an energetic self-starter that possesses exceptional written communication skills, a strong knowledge of social media—in particular, online review networks such as Yelp, Apartment Ratings, Facebook and Google My Business—and a keen attention to detail. The person in this role is responsible for monitoring and responding, in writing, to online reviews on behalf of our top property management and brand clients, in an extremely timely and professional manner. The person in this role will receive communication guidelines regarding specific situations, but the role requires someone who can respond thoughtfully and articulately representing our customers brand, style, tone and general customer care guidelines. The Reputation Management Specialist will work under a Professional Services Manager of Reputation Management and closely with customers and other specialists.