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Come work for a large global financial and insurance products company! This is your chance !!
Start a successful career in a renowned company in the international market! Great opportunity!
Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.
We are seeking anexperienced Performance Monitoring Engineer to ensure the performance,availability, and reliability of business-critical applications and supportingservices across cloud and hybrid environments.
Using Dynatrace as the standardmonitoring platform, the engineer will expand monitoring coverage, improvealert quality, develop actionable dashboards, define performance baselines andservice objectives, and support data-driven incident triage and root-causeanalysis.
The role works closely with application development, DevOps, platformengineering, and operations teams in a global environment. Fluent English andthe ability to collaborate effectively with international and multiculturalteams are required.
KeyResponsibilities
DynatraceMonitoring and Administration:
Design,implement, and maintain Dynatrace monitoring for applications, services, andsupporting infrastructure across cloud and on-premises environments;
Install,configure, and troubleshoot Dynatrace components, including OneAgent,ActiveGate, and platform integrations;
Validate monitoring coverage and data qualityfor newly onboarded and existing services;
Establishmonitoring standards for tagging, management zones, naming conventions, alertrouting, dashboard patterns, and runbooks.
Alerting, Dashboards, and Service Reliability:
Createand tune alerting strategies using events, problems, anomaly detection,thresholds, and performance baselines to improve signal-to-noise ratio;
Developand maintain dashboards, reports, and service health views for engineeringteams and leadership;
Defineand recommend performance monitoring KPIs, SLOs, and SLAs aligned with businessoutcomes;
Analyzeperformance and capacity trends, identify degradation or scaling risks, andrecommend remediation options.
IncidentTriage and Root-Cause Analysis:
Supportincident triage by analyzing traces, service flows, dependencies, logs,metrics, and user-experience signals;
Leaddeep-dive investigations into performance, reliability, and scalability issues;
Collaboratewith engineering and operations teams to isolate impact, determine root causes,and track remediation actions;
IntegrateDynatrace with ITSM and collaboration workflows to support ticket creation,alert enrichment, and ownership routing.
Automation and Continuous Improvement:
Automatemonitoring onboarding and operational activities through APIs, scripting, CI/CDpractices, and configuration-as-code approaches;
Partnerwith application development and DevOps teams to instrument services and embedobservability throughout the SDLC;
Maintaintechnical documentation and contribute to the monitoring knowledge base;
Provideguidance and training to teams adopting Dynatrace and observability practices.
RequiredQualifications / Skills:
5 ormore years of experience in application development, DevOps, Site ReliabilityEngineering, platform engineering, or production operations supporting cloud orhybrid environments;
Strongunderstanding of application performance monitoring and observability concepts,including metrics, logs, traces, dependency mapping, synthetic monitoring,alerting, SLOs, and SLAs;
Experiencetroubleshooting production performance and reliability issues using telemetryand structured investigation methods;
Workingknowledge of distributed systems, microservices, containers, Kubernetes,Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals;
Experiencewith AWS or Azure environments;
Experiencewith scripting and automation using PowerShell, Python, Bash, APIs, orequivalent technologies;
Understandingof CI/CD practices and their use in scalable monitoring onboarding andoperational automation;
Abilityto learn Dynatrace quickly and apply it to service onboarding, telemetryvalidation, dashboards, alert tuning, and troubleshooting;
Stronganalytical, problem-solving, communication, and collaboration skills;
FluentEnglish, both written and spoken;
Proven ability to work effectively with global,multicultural, and distributed teams.
Preferred Qualifications:
Hands-onexperience with Dynatrace in enterprise environments;
DynatraceAssociate or Dynatrace Professional certification;
Experienceadministering Dynatrace at enterprise scale;
Experience with ITSM integrations andoperational workflows.
Education:
Bachelor'sdegree in Information Systems, Computer Science, Engineering, or a relatedfield is preferred;
Relevant professional experience may beconsidered in place of a specific academic background.
Working Model & Collaboration:
Brazil based role with a 100% remote workingmodel;
Closecollaboration with international application development, DevOps, platformengineering, and operations stakeholders;
Fluentspoken and written English is mandatory;
Scheduleflexibility may occasionally be required for global meetings, criticalincidents, or production activities;