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Job Brief
We are looking for an SAP SuccessFactors HCM Consultant to support implementations and provide ongoing support for our customers. This is a permanent role which is fully remote, and the consultant will work from home with occasional travel.
Duties and Responsibilities
Design, implement and support solutions for complex business processes
Conduct requirements and design sessions with customers to identify current process and future state needs
Document requirements and configuration decisions in the configuration workbook and work directly with the client to obtain sign-off of the final document.
Configure application to meet customer needs while providing best-practice guidance on HCM processes
Work with team members to facilitate successful integration between modules and related business processes
Validate configurations through testing plans and scripts.
Use standard tools to execute data migration activities including data loads and validation
Manage the relationship with the customer throughout the implementation/support process
Train end-users on specific processes and applications
Provide post-implementation support services including incident management, release management, and enhancement requests
Work with team members to facilitate successful integration between modules
Transfer knowledge to the customer for on-going maintenance & support
Keep abreast of upcoming SAP releases and features
Maintain certifications in your respective area(s) of expertise
Requirements
Matriculation / Grade 12 / Senior Certificate
A relevant degree/diploma in HR/IT
Associate or Professional level certification in one or more of the following SAP SuccessFactors modules:
SAP SuccessFactors Recruiting Management
SAP SuccessFactors Onboarding
SAP SuccessFactors Employee Central Core
SAP SuccessFactors Learning Management
SAP SuccessFactors Employee Central Payroll
SAP SuccessFactors Time off
SAP SuccessFactors Performance and Goals
SAP SuccessFactors Succession Management
SAP SuccessFactors Compensation
SAP SuccessFactors Career Development Planning and Mentoring
SAP SuccessFactors Workforce Analytics
SAP SuccessFactors People Analytics: Reporting
3+ years of relevant consulting or industry experience
2+ years of experience configuring, implementing, and supporting one or more SAP SuccessFactors modules in a lead role
Detailed and results oriented individual who takes initiative to solve problems and overcome roadblocks in a timely manner
Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective
Ability to elicit and document business requirements
Ability to communicate with team members and customers clearly, concisely, and confidently, both verbal and written
Ability to work on multiple initiatives simultaneously
Ability to work both independently and within a team environment
Ability and desire to share knowledge with customers and mentor fellow consultants on the team
Ability to work creatively and analytically in a problem-solving, fast-paced environment
