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Full Job Description
Joe Hurley hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.
Why you should apply to be an Administrative Assistant at Joe Hurley INC :
Remote Administrative Assistant
$18.00 - $25.00+ per hour
We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.
Permanent work from home position
All computer equipment provided
Full Time
Pay Rate: $18.00 - $25.00+ per hour
Uncapped earning incentive
Availability to work between the hours of 10:00 am and 7:00pm central time
A comprehensive and highly competitive benefits package
401K
Paid Holidays
Paid Time Off
Paid Emergency Time Off Dental Insurance Health Insurance Vision Insurance And more!
Whats a typical day as a Customer Experience Associate? Youll be:
Documenting both customer concerns and solutions
Meeting or exceeding all managed metrics
Keeping your community safe and making a difference
Receiving challenging calls transferred from Tier 1 agents.
Assisting and troubleshooting customer concerns
Verifying data and information using a verification process
Addressing customers questions while displaying exceptional customer service skills
This job might be an outstanding fit if you:
Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
Are be able to work from home with internet in a quiet area
Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
Are an ambitious customer focused individual
Have the ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills
Equal Opportunity Employer
It is and will continue to be the policy of Joe Hurley INC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.
