V104- Intake and Customer Service Coordinator I

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Job Duck is seeking a dedicated Intake Specialist to join our team. In this role, you will be the first point of contact for potential new clients, ensuring that every inquiry is handled with professionalism, empathy, and accuracy. You will guide individuals through the intake process, support Spanish-speaking contacts, and help transition new matters seamlessly to the legal team. This position is ideal for someone who thrives in a client-facing environment, enjoys problem-solving, and takes pride in delivering exceptional service. If you are detail-oriented, reliable, and motivated by helping others, you will find this role both rewarding and impactful.