V104 - Bilingual Intake and Scheduling Specialist

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Job Description:

Job Duck is seeking a Bilingual Intake and Scheduling Specialist to provide compassionate, professional support to prospective immigration clients. In this role, you will manage a high volume of inbound and outbound calls, complete intake forms, collect documentation, and help potential clients feel comfortable throughout the initial consultation process. You will also schedule paid consultations, process payments, and maintain accurate client information using Clio. The ideal candidate is friendly, empathetic, personable, and confident communicating with individuals who may be navigating stressful or sensitive circumstances. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast paced, family-oriented legal environment.