Service Coordination Specialist- Remote | EST Hours

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success.

We are looking for an organised, proactive and solution-driven Service Coordination Specialist to support daily scheduling and ensure clients receive reliable, consistent care.

This is a fast-paced, hands-on role involving caregiver scheduling, client communication, shift coordination and real-time problem-solving. You will be responsible for ensuring shifts are covered, managing last-minute changes, following up with caregivers and keeping clients and their families informed.