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About Inspectorio
Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.
Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.
Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.
About the role
The Implementation Project Manager (IPM) owns the end-to-end delivery of customer implementations, including new customer onboarding and existing customer rollouts of new products or capabilities.
This role is accountable for project governance, timelines, risk management, stakeholder coordination, and go-live readiness, ensuringimplementations are delivered predictably, efficiently, and with high quality.
The IPM works closely with:
Customer Success Managers (adoption & value realization)
Strong customer-facing presence with experience engaging leadership-level stakeholders
Excellent organizational, communication, and risk management skills
Comfortable operating in ambiguity and evolving program complexity
Experience in B2B SaaS, enterprise software, or other operationally complex environments, with direct industry exposure to supply chain or retail technology
Familiarity with integrations, data migration, and UAT processes
Experience working alongside CS, Product, and Solution Consulting teams
Fluent in English and preferably Mandarin
Benefits
Why it would be awesome to work with us
🍹 Unlimited Annual Leave : We prioritize your well-being and trust you to manage your time.
🏝️ Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable.
💪 Project Ownership : You get to lead the initiatives you're passionate about, professionally or socially.
🌱 Grow with us: We're invested in your personal and professional development.
🌎 Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
🤝 Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
🎉 Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.
Our Values
EXCELLENCE : We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better.
AUTONOMY : We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
COURAGE : We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed.
HUMBLENESS : We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.
