Customer Support Specialist – 100% Remote (DE) (m/f/d)

• einleitung
• At Impower , we are shaping the future of property management — simple, fast, and digital.

More than 100,000 people manage over 12 million apartments using processes that are still manual, complex, and time-consuming. We help property managers modernize these workflows step by step with reliable software, clear structures, and real practical value.

As our product continues to grow in complexity and usage, high-quality customer support becomes essential. Our users rely on Impower in their daily operations, especially in areas such as accounting, banking, and workflow automation.

As a Customer Support Specialist, you support our customers in their day-to-day work with Impower . You help them understand the product, resolve issues efficiently, and ensure a smooth and reliable user experience. At the same time, you work closely with Product and Engineering teams to continuously improve the platform based on real user feedback.