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Cloud Support Engineer (AWS/Kubernetes/Terraform) – Full Remote Portugal

HumanIT Digital ConsultingPortugal only

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*Cloud Support Engineer (AWS/Kubernetes/Terraform) – Full Remote Portugal**
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*ABOUT THE OPPORTUNITY**

A senior-level cloud support engineering role with real operational depth — not a helpdesk function, not a ticket-routing seat. You'll be the technical owner of cloud platform support across a multi-cloud environment, working on the infrastructure that keeps enterprise-grade SaaS and PaaS products running. If you've spent years on AWS operations, know your way around Kubernetes and Terraform in production, and thrive in an on-call, fast-response culture, this is a contract with substance and scope.

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Cloud Support Engineer (AWS/Kubernetes/Terraform) – Full Remote Portugal at HumanIT Digital Consulting · web2ua

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*WHAT WE'RE LOOKING FOR**
*Experience**
Senior-level background in **cloud support, cloud operations, or platform engineering**
*Fluent English** — written and spoken, for incident communication and cross-team collaboration
*Cloud Platforms**
*AWS** — mandatory, hands-on production experience (2+ years)
Strong command of **IAM, VPC networking, CloudWatch, CloudTrail, Config, and Backup**
Experience with **AWS multi-account architecture and governance**
Working knowledge of **GCP, Azure, or OpenStack** (at least one additional platform)
Solid understanding of cloud computing fundamentals: **IaaS, PaaS, SaaS**
Experience configuring and optimising cloud resources: **VPC, IAM, Auto Scaling**
*Container Orchestration & Infrastructure**
*Kubernetes** — 2+ years of hands-on experience in production environments
*Docker** and VM-based workload management
*Terraform** for infrastructure provisioning and change management
*Helm charts** for Kubernetes application deployment
*CI/CD & Tooling**
CI/CD pipeline experience — Git-based workflows and automation tooling (2+ years)
Familiarity with **Rundeck** for operational job scheduling and automation
*Grafana** for monitoring and observability
*JIRA** for incident and change tracking
*Application Stack & Scripting**
Experience supporting **Java application stacks**: Tomcat, JBoss, MySQL (2+ years)
*Linux** system administration and troubleshooting (3+ years)
Scripting proficiency in **Bash, Python, and/or Zsh**
*Security & Compliance**
Hands-on implementation of **security configurations, access controls, and IAM best practices**
Working knowledge of **cloud security standards** and governance frameworks
*On-Call Operations**
*On-call pager duty** experience (1+ year) — comfortable owning incidents outside business hours
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*NICE TO HAVE**
Familiarity with **FinOps Foundation** concepts and cloud cost optimisation frameworks
Experience with **Windows system administration** alongside Linux
*PowerShell** scripting in a hybrid or Windows-adjacent cloud environment
Exposure to **OpenStack** private cloud operations
Background in **enterprise SaaS or PaaS platform support** at scale
Originally posted on Himalayas