Student Travel and Member Engagement Specialist (BBS883)

We're looking for a Student Travel and Member Engagement Specialist to own high-volume outbound member texting for a travel membership company whose members are primarily college students. You will send outbound texts to a large volume of members on a recurring basis, personalizing each message just enough to feel human, fun, and relevant rather than copied and pasted. This role is about speed, accuracy, and quality at scale — not strategy, marketing, or primarily inbound support.

The audience is college-aged. They text casually, they know when something feels scripted, and they respond to people who feel like peers rather than customer service reps. The right person for this role is digitally native, plugged into social media and current culture, and can match the energy and communication style of a college student naturally. If you can text like a friend, bring genuine enthusiasm to the work, and stay sharp and detail-oriented while moving through a high volume of conversations, this role is a strong fit.