Technical Customer Success Manager (SaaS)
Hire HangarBolivia, Colombia + 6 more
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Job Title: Technical Customer Success Manager (SaaS) Location: Remote Time Zone: U.S. Time Zones (EST–PST), core hours aligned to EST Reports To: Executive Leadership
Role Overview
The Technical Customer Success Manager ensures clients achieve measurable outcomes through a technology-driven podcast and content distribution service. This role is ideal for someone who enjoys working at the intersection of clients, technology, and operations. You will guide clients through onboarding, adoption, and ongoing success while leveraging technical knowledge to support scalable, repeatable service delivery.