Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> The location for this position virtual/remote (within the U.S.)
This is your chance to be part of a Commercial Services team that propels Hilton 's sales, revenue management, call center, and analytics functions! As a Complex Sales Analyst & Space Optimizer, you will support the areas which are at the core of Hilton 's "commercial engine" and are important to Hilton 's ability to achieve profitable growth. Supporting Hilton Los Cabos and Conrad Punta de Mita and reporting to the Complex Commercial Director, you will provide daily sales support, lead management, reporting, contract review assistance, group optimization support, and business intelligence for the sales, revenue, catering, and events teams. This role combines analytical and administrative responsibilities with a focus on strategic group optimization.
What you'll do during a typical day:
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> Supporting the timely and efficient management of group leads and sales opportunities.
Helping convert tentative opportunities into definite bookings by ensuring accuracy and attention to detail throughout the contracting process.
Identifying opportunities to optimize meeting space utilization and enhance overall group profitability.
Delivering meaningful reporting and analytics that support commercial strategy and business planning.
Improving team productivity by streamlining processes, maintaining systems, and supporting sales technology initiatives.
Helping commercial leaders make informed decisions through accurate data, reporting, and business insights.
Attend and actively participate in scheduled Sales Department and related meetings.
How you'll collaborate with others:
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> Group Sales Managers to support lead management, contract reviews, and conversion efforts.
Event Managers to optimize meeting space utilization, manage booking adjustments, and evaluate post-event performance.
Revenue Management leaders to align group opportunities with overall property revenue strategies.
Marketing and Commercial leadership teams to support reporting, planning, and business development initiatives.
Property Operations teams to ensure group business requirements align with operational capabilities.
Administrative and systems users to maintain efficient commercial processes and platform effectiveness across both resorts.
Partner closely with all related departments such as Revenue Management, Marketing, Group Sales, e-Commerce, and Operations.
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">At Hilton , the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton , our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $47,500 – $70,000 and is determined based on applicable and specialized experience and location.
