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Schedule : 40 hours per week
Classification: Full Time - Exempt
Location: Remote with up to 75% travel
Salary: $65,000 + Monthly Bonus Potential
The Veterinary Outreach & Partnership Specialist serves as a key ambassador for Heartstrings Pet Hospice . This individual will cultivate relationships with veterinary practices, educate teams on our in-home hospice and euthanasia services, and help strengthen collaborative partnerships that ultimately support families navigating end-of-life decisions.
This is a remote position with significant travel (up to 75%) to markets across the United States.
You will represent a practice that leads with empathy, clinical excellence, and integrity and you will help veterinary professionals feel confident recommending Heartstrings to the families they serve.
Why This Work Matters
End-of-life care is not just another veterinary service it is a defining moment in a family’s story. At Heartstrings, we approach this work with reverence and responsibility.
If you are motivated by meaningful impact, relationship-driven growth, and representing a practice that truly values its people, we invite you to apply.
Join us in setting a new standard for compassionate end-of-life veterinary care.
Requirements
Qualifications & Experience
Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred)
Strong existing connections within the veterinary community preferred
Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
Exceptional verbal and written communication skills
High emotional intelligence and ability to tailor messaging to diverse audiences
Strong organizational and time management skills
Ability to work independently with limited supervision
Proficiency in:
Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
Google Workspace
CRM platforms
Self-starter mindset with entrepreneurial drive
Ability to travel extensively, including occasional evenings and weekends
Key Responsibilities
Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel)
Serve as an educational resource on:
In-home euthanasia
Pet hospice and palliative care
Quality-of-life consultations
Grief and aftercare support
Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
Gather field insights, trends, and feedback to help inform marketing and growth strategy
Track outreach efforts and results using CRM tools and reporting systems
Collaborate closely with our veterinarians and leadership team to support market expansion
Physical & Professional Requirements
Maintain strict confidentiality of patient, client, and business information
Comply with all applicable laws, regulations, and company policies
Ability to travel frequently and manage dynamic scheduling
Perform additional duties as needed to support organizational growth
Benefits
We believe caring for families starts with caring for our team.
Medical Insurance (with 100% employer-paid HSA option available)
Dental & Vision Coverage
401(k) with 3% Company Match (Traditional & Roth options)
