Sr Software Engineer

Sr. Software Engineer – ServiceNow

Experience :

Minimum 10 yrs. of total experience. Minimum 5 yrs. of experience as ServiceNow Developer Worked in ITSM organizational structure Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request and CMDB

Prerequisite :

• ServiceNow Development experience
• ITIL knowledge

ServiceNow System Admin Certification

• ServiceNow Certified Application Developer
• Written and verbal communication skills

Responsibilities :

Work on development projects/enhancements for ServiceNow

Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills, such as HTML, CSS, Angular JS

• Create and use update sets to move customizations between ServiceNow instances.
• Design and maintain a highly available and recoverable environment.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Proactively keep ServiceNow skills current

• Peer review, Mentor and share technical knowledge with service management team.
• You will be required to work with process owners and other stakeholders.

Qualification :

Bachelor’s Degree in Computer Science/IT or relevant work experience

Shift :

• Evening shift - 5pm - 2am IST
• Originally posted on Himalayas