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This is a remote position.
About Growthline Partners
Growthline Partners was formed in 2012 to provide sales and marketing consulting services to small and medium size companies in the Mid-Atlantic region. Since that time, we have built a reputation as a leading provider of consulting and technology solutions, utilizing Salesforce and Zoho software. Our corporate office is in Savannah, GA.
What We Do
We provide business and technology consulting services, predominantly for the SMB market. Our clients are generally 1) Manufacturers (Discrete and ETO), 2) Building Product & Material distributors (B2B & DTC) and project-based companies. We provide solutions based on the Zoho and Salesforce suite of applications. Find out more at
Job Description
This position is a remote work position with periodic travel to the client’s site if necessary. While we will consider out of country resources, we would strongly prefer in country, East Coast resources.
We are looking for an experienced Zoho Implementation & Customization Consultant who has demonstrated both technical and consulting skills, especially in the manufacturing sector, relating to the tasks mentioned below.
Based upon the business architecture and design specifications you will provide the technical implementation skills necessary to successfully deliver a customized client solutions.
Understand the business process flow and requirements of the client and utilize your skills to implement and customize various elements and objects in Zoho and 3 rd party applications
Develop custom Zoho workflows, custom functions (Deluge) & API development and integration (Zapier & Zoho Flow) Create custom tools and scripts to automate the manual business processes, within or outside of Zoho Devlop custom modules where applicable to meet customer requirements Effectively utilize Zoho modules features to automate various business processes When applicable, mentor, monitor, control and ensure the sustained effective usage of Zoho products throughout the client’s organization.
Review and analyze the data in Zoho, to identify discrepancies, and incomplete information and working with the users to help resolve the discrepancies.
Set up and manage access and control of users.
Create required training material /guidelines for the users, as needed Assist users with day-to-day questions or technical concerns through the Growthline Partners' Ticket Desk Work with Zoho support team to resolve any reported issues. Track issues and provide periodic updates
Requirements
Below, are the minimum requirements for the position
Experience (must have) in the configuration and customization of Zoho modules including CRM Plus, Projects, Campaigns, Desk, SalesIQ, Finance Plus, Analytics, Command Center and Forms
Experience and understanding of the Zoho CRM modules and their interrelationship and connections to Zoho Finance
Experience in software development using Zoho Creator (Deluge
Working knowledge of Microsoft 365, Teams and Copilot with experience and through understanding of integrating Microsoft into Zoho's suite of products
Experience with Zoho Flow (API Tool) and/or Zapier
Experience with integrating 3rd party legacy manufacturing software such as Infor, SAP, Acumatica, etc.
Experience with WordPress, JavaScript, React Native, JQuery, PHP, etc.
Experience with Microsoft Power BI and other relevant third party software products
Experience working in a consulting environment
Prior experience working independently without oversight
