Customer Success Manager (Remote | LATAM Only)
PurpleUnited States only
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Customer Success Manager (Remote | LATAM Only)
Summary:
We're hiring a Customer Success Manager to own the customer experience for a growing U.S.-based SaaS company serving the vacation rental and hospitality industry.
The company develops AI-powered technology that helps hospitality teams improve guest communications, manage reviews, automate workflows, and operate more efficiently.
You'll be responsible for the entire customer journey after the sale, from onboarding and implementation to product adoption, support, retention, and growth .
We're looking for someone who combines strong customer relationship skills, technical curiosity, project management, and a problem-solving mindset .