Training Specialist - Remote

You're not running a classroom. You're building the EAs our clients count on, one person at a time.

Why does this role exist?

You're an in-house Magic employee, full-time from day one, and not a freelance or client-placed role.

Every EA who steps in front of a client has to be ready, not "probably ready," actually ready. That's what you're here for. You run the sessions that turn new hires into confident, capable Executive Assistants, and you're the one who calls it when someone is or isn't there yet. This isn't about lecturing from a slide deck. You're facilitating, assessing, coaching, and constantly tightening the program itself because "how we've always done it" isn't good enough if it's not producing EAs who can hold their own with US clients. You'll work closely with the Assistant Training Manager, but the day-to-day judgment calls, including how a session goes, whether someone's ready for their mock client call, and what feedback actually lands, are yours.