Customer Success Consultant
FygaroColombia only
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At Fygaro , we’re on a mission to simplify commerce and payments across the Americas. We’re looking for a Customer Success Consultant who thrives on helping businesses grow and succeed using technology.
💡 What You’ll Do
- Guide new customers through onboarding and ensure a smooth setup experience
- Understand merchant needs and recommend the right Fygaro solutions
- Drive product adoption across features like payments, links, shops, and vPOS
- Proactively identify opportunities to improve customer performance and retention
- Handle customer inquiries across video call, chat, email, and WhatsApp with speed and clarity