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Purpose of Role To design, develop, and update engaging and pedagogically sound course materials for the digital-first learning environment. The Content Writer will create a variety of assets—including module guides, study manuals, video content scripts, and assessments—that are directly ingested onto the Learning Management System (LMS) to ensure a high-quality, seamless learning experience for students.
Key Responsibilities
Content Development & Instructional Design
Develop New Learning Materials: Design and author clear, concise, and learner-centric content, including comprehensive study materials and assessments, in alignment with specified learning outcomes.
Adherence to Standards: Ensure all developed materials conform to institutional development guidelines, programmatic specifications, and the brand identity.
Content Revision and Updates: Proactively review and update existing learning materials and assessments to maintain relevance, accuracy, and continuous improvement of the curriculum.
Quality Assurance & Collaboration
Peer and Moderator Review: Collaborate with moderators and other subject matter experts for rigorous quality assurance reviews, ensuring the academic integrity and pedagogical effectiveness of all content.
Copy Editing and Finalization: Manage the submission of developed materials for professional copy editing through approved institutional processes to guarantee clarity, consistency, and correctness.
Community of Practice (COP) Engagement: Actively participate in the relevant Community of Practice to align content with faculty-wide standards, share best practices, and contribute to collaborative curriculum enhancement.
LMS Administration & Content Management Content Ingestion: Accurately upload, format, and release finalized course content and assessments to the LMS platform in the required technical formats.
Module Management: Manage and maintain the structure of module and assessment pages within the LMS, ensuring intuitive navigation and accessibility for students and faculty.
Resolve Content-Related Queries: Serve as a primary point of contact for resolving content-related technical queries and issues from both students and faculty within the LMS.
Project & Time Management
Schedule Development: Independently develop and manage personal production schedules, ensuring they align with the broader timelines set by the Design and Future Learning (DFL) department, Community of Practice (COP), and Faculty.
Workflow Monitoring: Proactively monitor personal work progress and the flow of materials between various stakeholders (e.g., moderators, editors, faculty) to ensure timely delivery and escalate any potential delays.
Progress Reporting: Maintain and regularly update internal project management tools to provide clear and consistent feedback on project status and deliverables to the wider team.
