SAP C4C Solution Architect (80-100%)
FFI AdvisorySwitzerland only
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Industry: Manufacturer of industrial machinery Number of employees: approx. 10'000 - 15'000 Reference number: X947YYY3 Key Facts: Solution Architecture, SAP CX, Sales Cloud V2, Service Cloud V2, SAP S/4HANA, SAP BTP, SAP Integtation Suite, in Uzwil/home office.
Main tasks:
Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2 Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience Define and implement integration and data architectures across SAP S/4HANA, SAP BTP, and connected platforms Translate business and technical requirements into solution designs, architecture guidelines, and implementation roadmaps Lead architectural governance and key technology decisions in line with enterprise architecture and security standards Collaborate with Product Owners, business stakeholders, and delivery teams to continuously evolve CRM capabilities Shape and drive the future roadmap of the global Customer Engagement ecosystem Your qualifications: