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Job Title: Remote IT Specialist
Location: Fully Remote
Company: Everglade Works
Type: Full-Time | Remote | Benefits Included
Who We Are
Everglade Works is a tech company building reliable, innovative, and secure digital infrastructure for businesses that power industries around the globe. We don't just fix things we future-proof systems, and we build a workplace where people are supported, trusted, and given space to do their best work.
About the Role
We are looking for a Remote IT Specialist to join our all-star technical team. You'll be a key player in keeping our systems secure, stable, and running smoothly for both our internal teams and external clients. From troubleshooting complex hardware issues to configuring cloud environments, you'll be trusted to solve problems before they disrupt business.
This isn't just a ticket taker role you'll be collaborating with decision-makers, contributing to infrastructure planning, and playing a critical part in helping us scale safely and smartly.
What You'll Handle Day-to-Day
Provide advanced technical support for hardware, software, servers, networks, and end-user devices
Manage user access, security policies, and remote system setups
Configure and troubleshoot VPNs, firewalls, and network routing issues
Maintain and monitor cloud services (Microsoft 365, Google Workspace, AWS, Azure, etc.)
Ensure all devices and endpoints are secured, patched, and compliant
Assist in deploying new tools, systems, and upgrades across departments
Create and maintain internal documentation for IT procedures and best practices
Act as a liaison with vendors and escalate critical issues when needed
Conduct regular audits to ensure system integrity and optimize performance
Support cross-functional teams during infrastructure projects or software rollouts
What You Bring to the Table
3+ years in an IT Specialist, IT Support, or SysAdmin role
Deep understanding of Windows, MacOS, and Linux environments
Comfortable with cloud platforms like Azure, AWS, or Google Cloud
Solid grasp of networking (TCP/IP, DNS, DHCP, VPNs, firewalls)
Hands-on experience with MDM tools (e.g., Jamf, Intune, Kandji)
Strong cybersecurity awareness you think 3 steps ahead of potential threats
Excellent communication and time management skills you know how to manage your day and keep others informed
Bonus: scripting skills (PowerShell, Bash, or Python), or experience with automation tools like Ansible or Terraform
What You Get (Our Benefits)
At Everglade Works , we believe top-tier work deserves top-tier rewards. Here's what we bring to the table:
If you've been waiting to work in a place where you're not just the IT person who gets called when Zoom crashes, but actually part of the backbone of a company's tech future this is it. Apply now and show us what you bring.
Everglade Works is an equal opportunity employer. We believe in building a workplace that reflects the real world diverse, inclusive, and full of talent. No matter your background, we want to hear from you.
