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Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
At Ensemble Health Partners , our culture is grounded in a shared commitment to our O.N.E. Purpose and the values that guide how we show up every day:
Own It – We take accountability, act with integrity, and deliver results Next Level – We continuously elevate performance, innovation, and impact Empower – We invest in people, foster trust, and enable success
Role Overview
The Director, Vendor Management is responsible for leading the strategy, performance, and governance of enterprise vendor partnerships. This role drives accountability, operational efficiency, and value realization across external partners, while ensuring alignment with organizational goals and service delivery expectations.
This leader will partner cross-functionally with operations, finance, and executive leadership to optimize vendor performance, mitigate risk, and enhance overall business outcomes.
Key Responsibilities
Lead the end-to-end vendor management strategy, including selection, onboarding, performance oversight, and ongoing optimization
Establish and maintain strong vendor relationships, ensuring alignment with service level agreements (SLAs), KPIs, and contractual expectations
Monitor vendor performance and drive continuous improvement initiatives to enhance quality, efficiency, and outcomes
Partner with operational and executive leaders to identify opportunities to leverage vendor partnerships for scalability and performance improvement
Develop and enforce governance frameworks, reporting structures, and performance dashboards
Manage vendor-related risk, ensuring compliance with contractual, financial, and regulatory requirements
Collaborate with finance to oversee vendor budgeting, forecasting, and cost optimization
Lead negotiations and support contract management activities as needed
Drive cross-functional alignment between internal stakeholders and external vendors
8+ years of progressive experience in vendor management, operations, or related leadership roles
Experience managing complex vendor relationships in healthcare, revenue cycle, or outsourcing environments strongly preferred
Demonstrated ability to lead cross-functional initiatives and influence at a senior level
Strong analytical, negotiation, and problem-solving skills
Proven track record of driving performance improvements and operational efficiencies
Exceptional communication and stakeholder management skills
Why Join Ensemble?
Opportunity to lead impactful, enterprise-level initiatives
Collaborative, mission-driven culture
High visibility with senior leadership
Focus on innovation and continuous improvement
This position pays between: $104,560- $156,840
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
