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Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Regional Operations Manager to join our team!
Who are we?
For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.
Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.
Let’s do amazing things together!
Our Core Values:
Passion- We bring energy, enthusiasm, and dedication to everything we do.
Trust and Transparency- We foster open, honest communication and act with integrity in every interaction.
People Forward- We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.
Collaboration- We succeed through teamwork, valuing every voice and building on each other’s strengths.
Environmental Responsibility -We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.
Growth -We embrace growth as a continuous journey—personally, professionally, and organizationally.
Your Role:
Responsible for supervision of select accounts for Elevation Health . Fosters a strong company culture that demonstrates integrity, honesty, and trust. Works directly with the Senior Operations Manager and Business Development Team on operations initiatives.
Take ownership of regional operations across our West accounts, with the opportunity to strengthen processes, improve consistency, and ensure operational excellence across locations.
Build strong relationships and empower teams by supporting account managers, resolving operational challenges, and driving accountability, collaboration, and high-quality service delivery throughout the region.
Operations:
Oversees/Supervises, trains, leads and provides ongoing support of Managers at designated accounts in their assigned region
Executes performance reviews for direct reports
Interviews, hires, and assists with the training and orientation of new employees
Consults with managers and supervisors to provide recruitment support, including interviewing and selection of candidates and promotes diversity as a criterion for candidate consideration, and provides guidance on personnel matters
Interacts and meets with clients as needed
Reviews monthly billing/invoicing
Reviews monthly report and comments
Conducts regular facility inspections during visits and annually for Centers of Excellence (COE)
Provides guidance on employee related issues including finding subs and coverage when needed and/or corrective actions
Assists with creating annual budgets for designated accounts
Assists with annual Centers of Excellence (COE), inspections and awards for designated accounts
Interfaces and collaborates with home office team on operational issues
Participates in team building events and office parties
Participates in special committees and projects as needed
Executes a dynamic new hire management training, and Core Management Training (CMT) for designated new and existing managers
Recommends, evaluates, and participates in staff development and in house trainings
Technology:
Maintains platform administrative access with the ability to update group fitness classes, personal training services, etc as needed
Manages accounts on Elevation Health 's Mobile Community Engagement Platform
Provides training on platform utilization
Assists with Mobile Community Engagement Platform testing new features
Administrative:
Approves managers timecards and supplemental earnings bi-monthly for payroll processing
Organizes, reviews and updates Center Operations folders on Google Drive
Completes own and reviews all direct reports and accounts credit card statements on a monthly basis
Compliance and Quality Assurance:
Follows organization’s compliance with federal and state legislation pertaining to all personnel and HR matters
Follows company policies, handbook, and personnel policies and procedures to assure compliance
Analyzes data and produces reports, documents, and surveys
Ensures effective communication across all departments
Other:
Teaches virtual group fitness classes when needed
Conducts virtual presentations
Provides feedback and support to training and development and virtual programming initiatives
Other duties as assigned
Travel Requirements:
Travel required 25% on average
Travel to assigned accounts
May be asked to travel at the opening of a new center or account
Require to travel to Colorado for Annual Elevation Health Retreat
What we are looking for:
Education:
Bachelors in Exercise Science or other related field
CPR/AED certification required
Personal training certification (NSCA, ACSM, NASM or ACE) preferred
Nutrition coaching certification preferred
Experience:
Group exercise experience preferred
Experience working with cross functional teams and facilitating healthy communication
Skills:
Excellent verbal/written communication, customer service, and presentation skills
Strong organizational skills, attention to detail, problem solving, and strategic thinking
Excellent computer skills including Microsoft, Google Suite, and Canva
What We Offer:
Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)
Ancillary insurance benefits available after 1 year of employment
Health Savings Account
401k participation after 1 year of employment (with up to 3% match)
Paid Time Off (accrual based on tenure)
Professional Development reimbursement available immediately (amount based on tenure)
Extensive Training and Development Program
Partnership with ISSA for CEUs and certification discounts
Employee Discount Program
Ready to make a difference?
If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health !
