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🚀 About Us
At eLEND , we’re transforming the lending industry through technology, automation, artificial intelligence, and modern digital platforms. We combine deep financial services expertise with cutting-edge innovation to build scalable solutions that improve operational efficiency, customer experience, and business performance.
As part of our modernization journey, we are seeking a Technical Product Manager – Enterprise & Cross-Functional Initiatives to drive strategic programs that span Product, Technology, Operations, Data, and Innovation. This role is ideal for a leader who thrives at the intersection of business strategy, enterprise transformation, AI, and technology execution.
✨ Why This Role Matters
The Technical Product Manager serves as a strategic connector across the organization, helping align business priorities, technology investments, operational objectives, and innovation initiatives.
This role is responsible for driving enterprise-wide initiatives, improving organizational alignment, maintaining architectural and process transparency, and supporting modernization efforts through strong documentation, governance, and execution practices. You will work directly with executive leadership and cross-functional teams to help shape the future operating model of a modern AI-enabled FinTech organization.
🛠️ Key Responsibilities
Enterprise Strategy & Program Leadership
Lead and coordinate enterprise-wide strategic initiatives across Product, Technology, Operations, Data, and Innovation teams.
Partner with executive leadership to define priorities, objectives, success measures, and implementation strategies.
Support organizational planning, governance, and execution of high-impact cross-functional programs.
Develop program structures, timelines, dependencies, and accountability frameworks.
Facilitate alignment across business and technology stakeholders.
Drive visibility, transparency, and execution discipline across strategic initiatives.
Product Management & Business Analysis
Gather, analyze, and document business and technical requirements.
Translate strategic objectives into actionable plans, user stories, workflows, and requirements.
Support product discovery, roadmap planning, prioritization, and solution design activities.
Create Product Requirement Documents (PRDs), business cases, and executive summaries.
Ensure alignment between business goals, operational requirements, and technology solutions.
Identify opportunities for process improvement, automation, and operational efficiency.
Technical Documentation & Enterprise Architecture
Establish and maintain enterprise documentation standards and governance practices.
Create and maintain:
Product Requirement Documents (PRDs)
Functional Specifications
Technical Design Documents
Process Flows
Business Workflows
API Documentation
Integration Specifications
Architecture Decision Records (ADRs)
Operational Runbooks
Release Documentation
User Acceptance Testing Documentation
Develop and maintain:
Enterprise Architecture Diagrams
System Interaction Diagrams
Integration Maps
Data Flow Diagrams
Entity Relationship Diagrams (ERDs)
Business Capability Maps
Operating Model Visualizations
User Journey Maps
Process Models
Champion Documentation-as-Code practices utilizing Markdown, Mermaid, Git repositories, and modern knowledge management platforms.
Ensure documentation remains aligned with evolving systems, integrations, AI solutions, and enterprise platforms.
Delivery Management & Execution
Coordinate delivery efforts across Engineering, Data, Architecture, Security, Operations, and Business teams.
Manage risks, dependencies, assumptions, and organizational blockers.
Monitor project milestones, commitments, and delivery outcomes.
Drive accountability, transparency, and execution excellence across multiple initiatives.
Support Agile delivery methodologies and program governance frameworks.
Ensure successful execution of enterprise transformation initiatives.
AI, Modernization & Innovation
Support enterprise initiatives involving Artificial Intelligence, Machine Learning, Intelligent Automation, and Digital Transformation.
Identify opportunities to improve operational efficiency through AI-enabled capabilities.
Evaluate, document, and prioritize AI use cases and business opportunities.
Support implementation of AI governance and responsible AI practices.
Partner with Product, Data, Engineering, and Architecture leaders on AI-driven modernization initiatives.
Assist in evaluating emerging technologies, innovation programs, and strategic partnerships.
Contribute to enterprise transformation efforts that improve efficiency, customer experience, and business outcomes.
Vendor & Platform Management
Support evaluation, selection, and onboarding of strategic technology vendors.
Coordinate enterprise integrations and platform implementations.
Assist with RFPs, vendor assessments, proof-of-concepts, and solution evaluations.
Ensure vendor-delivered solutions align with enterprise architecture, security requirements, and business objectives.
Partner with stakeholders to evaluate platform capabilities and future-state technology strategies.
🎯 What You Bring
Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field.
8+ years of experience in Technical Product Management, Enterprise Program Management, Business Analysis, Technology Consulting, or related disciplines.
Proven experience leading enterprise-wide and cross-functional strategic initiatives.
Experience partnering with Engineering, Architecture, Data, Infrastructure, Security, and Operations teams.
Strong understanding of Agile delivery, program governance, organizational change management, and modern technology delivery methodologies.
Exceptional communication, facilitation, technical writing, and documentation skills.
Experience creating architecture documentation, system integration documentation, executive communications, and enterprise process models.
Experience developing and maintaining Mermaid diagrams and Markdown-based technical documentation.
Strong analytical, strategic thinking, and problem-solving capabilities.
Preferred Qualifications
Experience within FinTech, Lending, Banking, Financial Services, SaaS, or Technology organizations.
Experience supporting enterprise transformation and modernization initiatives.
Familiarity with Salesforce, Encompass, Microsoft Azure, Microsoft Fabric, and enterprise platforms.
Experience with APIs, integrations, event-driven architectures, and enterprise application ecosystems.
Experience with Mermaid, PlantUML, C4 Modeling, Lucidchart, Visio, Miro, or similar architecture tools.
Experience leveraging Generative AI to create technical documentation, process models, and solution designs.
Familiarity with enterprise architecture frameworks and operating models.
📆 A Day in the Life
Your day may include:
Facilitating executive and stakeholder meetings focused on strategic initiatives.
Gathering business requirements and translating them into actionable plans.
Creating architecture diagrams, process models, workflows, and technical documentation.
Coordinating delivery efforts across multiple teams and departments.
Managing risks, dependencies, timelines, and organizational priorities.
Supporting AI initiatives, automation projects, and modernization programs.
Evaluating technology vendors, platforms, and integration opportunities.
Preparing executive-level communications, project updates, and governance materials.
Driving organizational alignment across business and technology teams.
💼 Worksite
Fully Remote
This role operates in a highly collaborative environment that spans Product, Technology, Data, Architecture, Security, Operations, Innovation, and Executive Leadership.
Frequent interaction with senior leaders and cross-functional stakeholders.
Ability to manage multiple enterprise initiatives simultaneously.
Strong emphasis on documentation, communication, strategic planning, and execution.
Reasonable accommodations available as needed.
💰 Compensation & Benefits
Competitive Base Salary $149,200 - $186,500
Annual Performance Incentive Opportunities
Comprehensive Medical, Dental, and Vision Coverage
401(k) Program
Paid Time Off and Company Holidays
Professional Development and Leadership Growth Opportunities
Exposure to Enterprise AI, Digital Transformation, and FinTech Innovation Initiatives
Access to modern technology tools and collaborative work environments
🌟 Core Competencies
Enterprise Leadership
Enterprise Program Management
Organizational Alignment
Executive Stakeholder Management
Governance and Decision Management
Strategic Planning
Business Capability Mapping
Technical Acumen
Enterprise Architecture Awareness
Systems Thinking
API and Integration Architecture
Platform Strategy
Data Modeling and Information Flows
Enterprise System Mapping
Mermaid Diagram Development and Diagram-as-Code Practices
Architecture Documentation and Technical Design Review
AI and Machine Learning Fundamentals
Generative AI and Agentic AI Concepts
AI Governance and Responsible AI Principles
RAG, Vector Databases, AI Platforms, and Emerging AI Technologies
Ability to Translate Enterprise Problems into Technology Solutions
Delivery Excellence
Cross-Functional Program Leadership
Risk and Dependency Management
Organizational Change Management
Release Coordination
Program Governance
Continuous Improvement
Communication & Influence
Executive Communication
Technical Writing
Workshop Facilitation
Consensus Building
Negotiation and Conflict Resolution
Change Leadership
📈 Success Measures
Within the first 12 months, the successful candidate will:
Establish enterprise standards for strategic initiative documentation.
Implement Documentation-as-Code practices using Markdown, Mermaid, and version-controlled repositories.
Improve visibility and governance across enterprise initiatives.
Successfully coordinate delivery of multiple cross-functional strategic programs.
Create enterprise architecture and process visualizations that improve organizational alignment.
Reduce execution friction between business and technology teams.
Identify and document high-value AI and automation opportunities.
Support successful delivery of enterprise modernization and transformation initiatives.
Improve onboarding, knowledge transfer, and organizational transparency through scalable documentation practices.
🧪 Technical Assessment Requirement
Candidates should be prepared to demonstrate:
Enterprise initiative planning and governance.
Product Requirements Document (PRD) creation.
Executive communication and stakeholder management.
Mermaid diagram authoring and Diagram-as-Code practices.
Enterprise architecture and process modeling.
Cross-functional dependency management.
AI use case evaluation and documentation.
Ability to create and explain enterprise architecture, integration, workflow, and operating model diagrams.
🌈 Equal Opportunity for All
At eLEND , we are committed to fostering a diverse, inclusive, and innovative workplace where every employee can thrive. Employment decisions are based on qualifications, experience, performance, and business needs. We provide equal employment opportunities for all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.
