eCommerce Manager

This is a remote position.

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.

Key Responsibilities:

Listing Management:

• Ensure optimal listing health across Amazon, eBay, and Walmart.
• Regularly update product listings to enhance visibility and conversion rates.

Brand & Content Updates:

• Create and manage A+ content for brand differentiation.
• Develop and implement meta tags and keyword strategies for improved search rankings.

Inventory Management:

Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.

Customer Management:

• Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
• Manage and respond to product reviews, encouraging positive feedback.

Reporting:

Analyze sales performance and generate reports to track KPIs and identify areas for improvement.

Qualifications:

• Proven experience in eCommerce management, particularly on Amazon.
• Familiarity with eBay and Walmart is a plus.
• Strong knowledge of listing optimization, keyword research, and content creation.

Software & Tools:

• Proficient in Microsoft Suite and Outlook.
• Experience with Helium10 for keyword research and listing optimization.
• Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.