Founder's Associate, Operations

About us

Discovered Labs is a search and AI visibility agency working with B2B SaaS companies.

The role

You'll run the operational backbone of the company: money in, money out, people in, and every process we haven't automated yet. Your job is to make sure nothing falls through the cracks, and then to make sure it can't.

What you'll do Money out Process supplier bills and expenses, and prepare payment runs for founder approval Prepare monthly contractor payroll across currencies, check it against agreed rates, and send it for approval Track affiliate and referral partners, calculate commissions and prepare payouts Money in Raise client invoices and keep the receivables list current Chase late payments politely and persistently, and escalate when needed Keep a simple weekly cash position for the founders People and onboarding Run onboarding and offboarding for contractors and clients: contracts, accounts, tool access, checklists Keep contractor records, agreements and rates up to date Everything else Take on any manual process the founders hand you, document it, and automate it where you can Run founder projects from start to finish and keep a weekly list of open items Be the main contact for our UK accountant on document requests You have 1 to 3 years in any role involving operations, admin, finance, customer work or STEM. Strong recent graduates are welcome Regular, hands-on use of AI tools like Claude, Claude Code or Codex in your daily work. You can show us something you've built or automated with them Clear written and spoken English: you'll be emailing clients, contractors and partners You're comfortable talking to clients about money, and you can chase a late payment while keeping the relationship warm You figure things out: when something's manual, you hack together a fix with Claude, Codex or no-code tools without being asked Nice to have Any exposure to invoicing, payroll or bookkeeping Experience at a startup or agency Has connected AI tools to other software (MCP, APIs, Zapier, n8n) Familiar with Stripe, Xero/QuickBooks, Notion or ClickUp