Tier 1 Helpdesk
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This request for personnel is to support our client's Service Desk. The immediate request is for analysts to provide technical telephone support for long-term healthcare accounts comprising nationwide assisted living facilities and acute care.
This position will require the candidate to provide technical support to include, but not limited to, the following areas:
Service Now
- Supporting Virtual Environments (VDIs and VPNs).
- Various healthcare-related applications.
- Windows 10 and 11 operating systems
- All Microsoft and Google Products
- Bomgar