Customer Support & Reservation (AU - Car Rental Account)

As a Contact Centre Operator, you will serve as a brand ambassador, delivering an exceptional and personalized customer experience with every interaction. As the first point of contact for customers, you will assist with a wide range of enquiries while maximizing reservation and sales opportunities.

This role is vital in the organisation's customer service operations as it operates in a dynamic and rapidly changing environment which requires flexibility, adaptability, initiative as well as excellent time management and problem-solving skills.

This is considered a highly valued position because it integrates with many areas across the organisation. This role requires you to have a strong sales ability and be able to demonstrate our product in terms of features and benefits.