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Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What's in StoreThe Senior Excess Adjuster is responsible for investigating, evaluating, negotiating, and resolving complex and high exposure liability claims in accordance with company policies, client service standards, and regulatory requirements. Claims handled may include Commercial General Liability, Employer’s Liability, Professional Liability, Law Enforcement Liability, and other casualty or commercial liability exposures. This includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Identification of applicable insurance, beyond the client’s retention, and timely initial and supplemental reporting to applicable carriers is required. Key Responsibilities
Report to excess and reinsurers on all PGIT SIR members.
Responsible for investigating and resolving coverage issues between PGIT/PGCS and the excess carrier.
Monitor the TPA’s handling and assist in obtaining settlement from the respective excess and reinsurers.
Handle claim reporting consistent with our clients and PGCS policies and claims procedure manual and also in accordance to any statutory, regulatory and ethics requirements.
Analyze claim exposures, determine the proper courses of action make recommendations to the TPA’s regarding reserving, litigation and settlement as warranted. Interact extensively with various parties involved in the claim process.
Handle claims consistent with best practices, client and company policies and procedures and also in accordance with statutory, regulatory and ethical requirements.
Document and communicate all claim activity timely and effectively which supports the outcome of claim files, in accordance with established procedures.
Utilize a system diary system effectively and appropriately to keep excess and reinsurers advised of status.
Examine and address claim files reserves for accuracy.
Maintain current knowledge of laws and statutes pertinent to liability claims handling, maintain CEUs and licensing in current and/or active status, as appropriate.
Issue reimbursement to members for amounts paid above the Self-Insured Retention.
Skills, knowledge & expertise Active Florida All-Lines Adjuster License (5-20 or 6-20).
A minimum of five years handling all aspects of liability claims and subrogation with a consistent high level of performance and achievement.
General liability, auto liability, complex and professional liability claims experience required.
Experience handling Public Entity claims and exposures.
Industry designations such as AIC, CPCU, or equivalent.
Experience handling all aspects of liability claims.
Extensive knowledge of applicable statutes, accepted industry standards, and practices.
Ability to successfully evaluate documentation received from the TPA’s and make recommendations to the adjusters.
Ability to effectively operate a personal computer and related claims and business software.
Must be self-directed and able to work independently.
Good communication skills, both oral and written; good customer service skills.
Assertive self-starter with excellent organizational skills. Fast and accurate. Team player. Good attendance.
At Davies North America , we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
Maintain regular and dependable attendance.
Be available and able to perform job responsibilities during established work hours.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
AI PolicyAt Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at
