Customer Service Specialist
DaMar Staffing Solutions$35K – $40K per yearUnited States only
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Opens the original posting on Himalayas.
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This is a remote position.
Job Summary – The customer service specialist is responsible for supporting Community Health Workers (CHWs) with administrative functions, including inbound/outbound calls to members with the goal of updating member information and scheduling an onsite visit with CHWs. Must become an expert scheduler and provide a stellar member experience.
Job Duties
Making outbound calls to identified members to schedule at home visits, ensure the members have necessary information regarding their profile and clear on what to expect upon CHW arrival.