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Crum & Forster Company Overview
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description
Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.
Are you a problem solver – with outstanding research capabilities, organization, and communication skills? One of Crum & Forster’s fastest-growing divisions is looking for a Cash Specialist for our Cash Application Team. Must have general accounting and accounts receivables background and the ability to ensure that all collected insurance premium is applied within established timelines. Must also thrive on delivering great customer service to our customers, agents, and internal stakeholders in a fast-paced environment, and the desire to join a Great Place to Work-rated Company with an exceptional culture and generous benefits.
What you will do for C&F:
Assist Cash Team with researching and processing daily cash receipt details into the appropriate receivable system to the correct customer account and policy transaction.
Assist Cash Team in reconciling remittances to account receivable balances.
Assist Cash Team with unapplied cash application.
Review Unapplied/Unallocated reports on a regular basis to clear unapplied items.
Correct misapplied cash as needed.
Process cash transfers.
Daily/monthly cash balancing.
Assist Cash Team and Collector(s) with premium/commission discrepancies and overpayments/underpayments.
Data entry of payment requests into the check processing system.
Answer customer service phone calls and emails within established guidelines.
Projects or duties as assigned by Manager
Communicate any customer service issues to Manager.
Assists manager with updating and documenting workflow processes and changes.
What you will bring to C&F:
High school diploma and 3+ years of accounts receivable and general accounting experience.
Associates degree preferred but not required.
Knowledge of accounts receivable and general accounting principles.
Property & Casualty experience preferred.
Proven ability and aptitude with the Microsoft Office suite of programs (Word, Excel and Outlook).
Excellent verbal and written communications skills as well as above average math skills.
Ability to work in a fast paced environment and prioritize workload.
Demonstrates attention to detail.
Experience in providing excellent customer service both internally and externally.
Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.
What C&F will bring to you
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
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Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $32,700.00 to a maximum of $61,500.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
