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Dynamics Finance and Operations Solution Architect (Technical) Job Description We're Concentrix . The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix ’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures. Position Overview
We are seeking an experienced Dynamics 365 Finance & Operations Solution Architect (Technical) with a strong background in Dynamics AX (on‑premises) and Dynamics 365 Finance & Operations (cloud).The successful candidate will act as the technical authority for enterprise ERP solutions, owning end‑to‑end solution architecture, guiding technical design decisions, and leading migration and modernization initiatives from Dynamics AX to Dynamics 365 Finance & Operations. You will work closely with business stakeholders, functional leads, and delivery teams to translate business requirements into scalable, secure, and upgrade‑safe technical solutions, while ensuring alignment with Microsoft best practices and enterprise architecture standards.
Fluency in English is required; additional languages are an advantage (preferred is Italian).
Key Responsibilities
Solution Architecture & Technical Leadership
Own the end‑to‑end technical solution architecture for Dynamics 365 Finance & Operations implementations. Act as the technical decision authority, defining architectural patterns, trade‑offs, and design standards.
Lead and participate in architecture reviews, design assurance, and technical governance.
Ensure solutions meet technical and operational requirements, including performance, scalability, security, availability, and compliance.
Migration & Modernization
Lead technical architecture and execution for Dynamics AX to Dynamics 365 Finance & Operations migration and modernization projects.
Define extensibility, customization, and integration strategies aligned with cloud and upgrade‑safe principles.
Oversee data migration, transformation, and validation using the Data Management Framework (DMF) and related tooling.
Development (on the overview level), Extensibility & DevOps
Provide architectural guidance for custom development using X++ and Visual Studio.
Enforce extensibility‑first design and avoid over‑layering to ensure long‑term maintainability.
Define and govern CI/CD pipelines, branching strategies, and release management using Azure DevOps or GitHub.
Integration & Cloud Architecture
Design and govern integrations with third‑party systems using OData, Dual‑write, Business Events, Azure Logic Apps, and Power Platform.
Define synchronous and asynchronous integration patterns with a focus on resiliency and security.
Apply cloud‑native architecture principles and understand the impact of Azure services on ERP solutions.
Security, Compliance & Operations
Design and review security architecture, including role‑based security and Segregation of Duties (SoD).
Ensure alignment with enterprise security, data protection, and regulatory compliance requirements.
Support operational readiness, including monitoring, diagnostics, and lifecycle management using LCS.
Customer & Delivery Collaboration
Translate complex technical requirements into clear technical designs and solution options.
Work closely with customer stakeholders. Provide technical leadership, mentoring, and quality oversight across delivery teams.
Required Experience
Extensive experience with Dynamics 365 Finance & Operations and Dynamics AX in enterprise environments. Proven track record delivering ERP implementations and migration projects in a consulting or Partner setting.
Strong experience acting as a technical architect or lead on complex customer engagements. Experience with multi‑legal‑entity, multi‑country deployments is highly desirable.
Technical Skills
Deep knowledge of Dynamics 365 Finance & Operations architecture, data models, and extensibility patterns.
Proficiency in X++, Visual Studio, and Dynamics development frameworks.
Experience with Azure DevOps, version control, CI/CD practices, and SDLC methodologies.
Strong understanding of ERP system administration, release management, and operational best practices.
Experience with Azure services, integration technologies, Power Platform, and enterprise reporting concepts (Power BI).
Knowledge of Dynamics 365 Project operations or Commerce is an advantage.
Soft Skills
Strong analytical and problem‑solving skills with the ability to resolve complex technical issues. Excellent communication skills, able to explain technical concepts to both technical and non‑technical stakeholders.
Strong collaboration skills within cross‑functional, multi‑disciplinary teams.
Consulting mindset with a strong focus on customer success and delivery quality.
Qualifications
Fluency in English is required; additional languages are a strong plus (preferably Italian or Spanish).
