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We are one of the largest and fastest-growing private youth sports organizations in the GTA. We create fun, engaging experiences that create lasting memories for the families in our communities!
We are looking for an energetic and highly organized Operations Coordinator to oversee coach scheduling and workforce operations for youth sports programs across Canada. This role requires a combination of high-level coordination, real-time problem solving, and operational responsiveness to ensure programs run smoothly every day.
Key Responsibilities
Build, manage, and maintain weekly coaching schedules across multiple programs and regions across Canada
Coordinate staffing assignments based on coach availability, certifications, travel requirements, and program needs
Monitor schedule coverage daily and proactively identify potential staffing gaps
Respond quickly to last-minute coach cancellations, absences, and scheduling conflicts
Coordinate replacement staff and operational adjustments in real time to ensure uninterrupted program delivery
Communicate schedule updates and operational changes clearly to coaches, managers, schools, and partner organizations
Maintain accurate scheduling records and workforce tracking systems
Support onboarding logistics and scheduling setup for new coaching staff
Work closely with regional managers and leadership teams to ensure operational efficiency and program quality
What We’re Looking For
Highly dependable and responsive
Strong sense of accountability and ownership
Quick thinker with strong operational instincts
Team-oriented and professional communicator
Comfortable making decisions in real time
Requirements
Previous experience in operations coordination, workforce scheduling, logistics, dispatching, or staffing coordination
Strong organizational and multitasking skills
Ability to remain calm and effective in high-pressure situations
Excellent written and verbal communication skills
Strong problem-solving ability and attention to detail
Comfortable using scheduling software, spreadsheets, and communication platforms
Ability to work independently while managing multiple moving parts simultaneously
Experience in sports, youth programming, education, or multi-site operations is considered an asset
Benefits
Compensation: $800-1200 USD per month plus bonus structure