Customer Service Support Specialist 3

About the Opportunity

We are hiring for a leading nonprofit organization focused on mental health, healthcare, and social services. The organization provides compassionate and community-centered support to individuals and families through a wide range of behavioral health, residential, and family programs.

Position Overview

The Client Engagement Specialist will act as the first point of contact for clients seeking services and support. This role is responsible for handling high-volume inbound and outbound communications, supporting registration and intake processes, scheduling appointments, documenting information accurately, and ensuring clients are connected with the most appropriate services based on their needs.