Companies in this catalog do not charge applicants. Never send money to apply.
SHIFT:
Day (United States of America) Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview
Production support of CHOP's HR Technology deployment including Core HR, Talent Management, Workforce Reporting & Analytics, Integrated HR Service Delivery and integrations to downstream applications.
Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements.
What you will do
Application & User Support
Displays working knowledge of CHOP's HR Technology applications Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and technical perspective Provides 'Tier 2' support to employee, management and HR users leveraging our standard service delivery model Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
Performs Business Requirements Analysis and composes comprehensive Design Specifications
Actively contributes in the Architecture and Configuration phases of HR Technology implementation projects
Executes all aspects of Unit, End to End and User Acceptance Testing to ensure quality implementations
Develops clear documentation including Knowledge Articles, Job Aides, Operational Guides, Standard Operating Procedures (SOPs), etc.
Develops HR Reports using Report Writing Tools once provided clear specifications
Experience with Workday, ServiceNow HR Service Delivery, and analytics is strongly preferred.
Education Qualifications
High School Diploma / GED Required
Bachelor's Degree Preferred
Experience Qualifications
At least two (2) years Relevant experience working in a Human Resources or Information Technology environment Required
Skills and Abilities
Familiarity with cloud-based Human Capital Management Software (e.g. Workday, SAP, SuccessFactors, ServiceNow HR Service Delivery, Phenom People, etc.)
Knowledge of Agile Methodology
Proactive problem-solving skills
Business and system analysis skills
Technology aptitude and learning ability
Strong oral and written communication skills
Proficiency using MS Office applications including MS Access and MS Excel
Database, report-writing and data analysis experience
Customer service orientation
Collaboration and consensus building skills
High level of accountability and ability to work independently
Flexibility and adaptability
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement
SALARY RANGE:
$67,500.00 - $86,060.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.
At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.
