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NOTE: This is a remote-global role. The hiring team is considering candidates wherever CRS is registered to work at. CRS does not sponsor visas for remote employees.
The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees. Staff hired on local payroll would follow the respective Country pay range. Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process.
Pay Range
$95,173 - $117,498 Annually
Job Summary
You will contribute to strategy development in Digital Health Solutions for the anticipated Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo, on activities with significant digital health and data systems components. You will provide technical advice and leadership in the design, deployment, and scale-up, and sustainability of digital health solutions and the overall digital health architecture while building the capacity of CIHS country teams as well as host governments in the management of large-scale digital health systems. You will serve as a focal point for a project geographic area as needed, in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to Technical Advisors and Country Program (CP) teams to advance the delivery of high-quality programming to the poor and vulnerable. Your advice and experience will be critical to ensuring successful implementation and long-term sustainability of these investments. The incumbent is a trusted advisor that works at both strategic and tactical levels knowing, in detail, the necessary activities that need to take place to deliver successful technology solutions for impact in alignment with CRS’s broader health and systems strengthening objectives.
Roles and Key Responsibilities
Contribute to the design, advocate for, and ensure implementation of CIHS strategies, standards, tools, and best practices in Digital Health Solutions that effectively engage partners, donors, and governments. Ensure a cross-sectoral approach that integrates protection and disaster risk reduction. Support CIHS country teams and government counterparts in the analysis of business processes, documentation and analysis of functional and non-functional requirements, and translation of programmatic needs into digital health system specifications.
Provide technical solutions and leadership and support to CIHS country teams, Ministries of Health, related directorates (e.g., information systems), and other government stakeholders to strengthen the design, implementation, scale-up, interoperability, governance, and sustainability of digital health and health information systems. Ensure digital solutions align with national strategies, policies, standards, and broader health system strengthening objectives.
Contribute to HQ, regional, and country program staff efforts to pre-position CRS for strategic growth opportunities in Digital Health Solutions. Provide technical guidance in proposal development and project design with a focus on complex projects to ensure innovative programming solutions and technical excellence. Support CPs to appropriately staff project teams and provide guidance during development, implementation, and/or monitoring of milestone plans, workplans, budgets, and reports.
Oversee and lead the delivery of capacity strengthening initiatives in the startup, implementation, and scale-up of digital health initiatives, including solution design, project management, system configuration and deployment, mobile device management, user support models, training approaches, and technology operations, and in the collection, management, analysis, visualization, and use of health data to support evidence-based decision-making, program monitoring, and service delivery improvements, globally for staff and government partners through helping develop learning and training strategies and agendas/curriculums – including roadmaps, governance structures, and sustainability plans--organizing and/or facilitating trainings, workshops and conferences; and mentoring and coaching staff in innovative CRS approaches and tools. Provide mentoring and coaching to TAs, as well as CP staff.
Oversee and lead aspect(s) of the agency knowledge management and learning agenda in digital health systems and solutions through helping implement conditions for collective learning that ensure the capturing, documenting, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research, internally and externally, including publications in peer reviewed journals.
Represent CRS in targeted regional or global forums to develop opportunities and better ensure collaboration and shared learning in digital health forums to influence technical partner approaches, future funding opportunities, and policies. Network with relevant organizations to increase CRS’ profile in digital health systems and solutions influence in the regional or global digital health systems and solutions community, and donor diversification.
Knowledge, Skills and Abilities
Experience in the development and production of curricula, tools, and other products to support digital health systems interventions and programming. Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods.
Experience with program monitoring and evaluation including development of indicators, data collection tools and methodologies, data analysis, and data presentation.
Experience and skills to represent the organization at meetings with donors, government, international NGOs, local partners – faith-based and civil society. Understanding of partnership principles.
Strong understanding and application of technical principles and concepts in technical project management, product/systems development and implementation of large (e.g., district or above) scale digital health interventions, including HMIS, EMR, supply chain, or related tools Good knowledge of related disciplines to ensure a proper cross-sectoral approach.
Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications and strong understanding of information and budget management systems and knowledge-sharing networks.
Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
Very strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
Very strong written and oral communication skills
Very strong presentation, facilitation, training, mentoring, and coaching skills
Proactive, resourceful and results-oriented
Required Languages : English required, bilingual in English and French strongly preferred.
Travel : Must be willing and able to travel up to 75%.
