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NOTE: This is a remote-global role. The hiring team is considering candidates wherever CRS is registered to work at.
NOTE: The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees. Staff hired on local payroll would follow the respective Country pay range. Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process .
Job Summary
The Advisor II, Health Supply Chain provides advice, guidance, and support for all Supply Chain Management (SCM) activities and initiatives across the Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo. This includes supporting CIHS country teams to meet host government priorities and needs and advancement towards national supply chain objectives. This may include the design, implementation, and/or continuous improvement of agile, compliant, and efficient SCM systems that support high-quality programming. Support also includes building the capacity of and supporting CIHS country teams as well as host governments in the management of large-scale supply chain systems and activities, including last-mile distribution. This role works closely with CIHS project countries and host governments, including regular field travel, as well as the Global Supply Chain Management (GSCM) team to assure supply chain management activities align with host government national strategies and systems, and meet standards and best practices. The incumbent’s technical knowledge, advice, and guidance will ensure effectiveness and efficiency in supply chain management systems and application of the principles of stewardship, integrity, transparency, and accountability.
Roles and Key Responsibilities
Strategic Input and Engagement
Support the development and implementation of project-wide strategies, standards, tools, and best practices in supply chain that effectively engage partners, donors and governments.
Provide input on supply chain aspects of CIHS country workplan development and review at the global level. Contribute to the development of SCM Plans, Commodity Calculators, Procurement Plans, and other workplan inputs.
May represent CRS at regional planning and coordination meetings and forums on SCM. Build relationships with donors, peer organizations, and other stakeholders.
Supply Chain Operations
Provide technical assistance and support to build the capacity of CIHS country teams on implementing and strengthening supply chain systems, processes, and policies to meet all programming needs and donor and host government requirements, including commodity quantification, inventory management, logistics, procurement, warehousing, and distribution, and ensuring alignment with host government implementation plans and objectives.
Serve as the subject matter expert to support, in collaboration with Digital Health Solutions Advisor, initiatives in the digital health deployment in supply chain management, including but not limited to developing initiatives to improve LMIS data quality and ensuring effective and quality use of Enterprise Resource Planning (ERP) systems (e.g., Oracle) for supply chain operations per each CIHS country context. Support CIHS country teams in providing technical assistance to host governments in leveraging system capabilities for planning, execution, and reporting.
Provide technical assistance to CIHS countries and host governments in developing and implementing annual or more frequent quantification and procurement plans and identify opportunities for procurement rationalization and coordination . As required or requested, provide technical assistance to CIHS countries and host governments in the review tender documents including Requests for Proposal (RFPs), offers, and due diligence documentation for complex tenders to ensure quality and compliance.
Provide technical assistance to host governments in the development and implementation of efficient and effective fleet and driver management systems, including policies, training, and telematics.
Promote the use of and monitor supply chain performance metrics and KPIs at to drive continuous improvement, inform decision-making, and ensure accountability in procurement, logistics, warehousing, and distribution.
Capacity Building and Knowledge Sharing
Lead knowledge management and learning exchange for CIHS through the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze, and respond quickly to small deficiencies.
Actively to harmonize and standardize the best practices in Health SCM across CIHS countries. Provide technical assistance on the development of tools and procedures tailored to country specificity and in collaboration with host goverments.
Model best practices for in-country logistics, including warehouse and inventory management, contract management, and last-mile distribution.
Lead capacity strengthening within CIHS project by helping to develop and facilitate learning and training strategies, workshops and conferences, and mentoring staff.
Compliance and Risk Management
Support countries in addressing audit findings and implementing corrective actions.
Promote compliance with donor regulations, CRS policies, and international standards.
Knowledge, Skills and Abilities
Proficient in MS Office packages and information management systems.
Strong knowledge of general procurement and trading policies and regulations, international import/export legislation, and customs regulations. Understanding of Generally Accepted Commodity Accountability Principles (GACAP).
Technical expertise in warehouse operations and inventory control: storage standards (FIFO/FEFO), cycle counting, stock reconciliation and root-cause analysis, ABC analysis, batch/lot and expiry management, warehouse layout and space utilization, loss/shrinkage prevention
Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision Strong written and verbal communication skills, including via Outlook and Teams. Responsive and proactive in a remote working environment.
Strategic, analytical, organizational, and systems thinking skills with capacity to see the big picture and ability to make sound judgment calls.
Strong presentation, facilitation, training, mentoring, and coaching skills.
Ability to leverage a proactive, resourceful and results-oriented mindset.
Required Languages : Fluency in English required. Fluency in French highly desirable.
Travel : Must be willing and able to travel up to 40%.
