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The Sr LS Product Integration Analyst is r esponsible for leading strategic, cross-functional initiatives that drive the successful evaluation, implementation, integration, and adoption of enterprise products, technologies, and business capabilities across Carrington Mortgage Services. Serves as a bridge between business stakeholders, technology teams, vendors, and executive leadership to ensure that high-profile initiatives align with organizational objectives and deliver measurable business value. Independently manage complex, enterprise-wide projects, including emerging technologies such as artificial intelligence (AI), workflow automation, system modernization, and third-party platform integrations. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $85,000.00/yr - $110,000.00/yr.
What you'll do: .
Enterprise Product Integration
Lead end-to-end implementation and integration efforts for new products, platforms, and technologies.
Partner with business leaders to identify opportunities for process improvement, automation, and technology enablement.
Evaluate business requirements and translate them into actionable implementation plans.
Drive alignment between operational, technical, compliance, and executive stakeholders.
Independently manage high-visibility initiatives with significant business impact.
Coordinate activities across multiple departments, vendors, and technology teams.
Ensure projects are delivered on schedule, within scope, and aligned to business objectives.
Strategic Project Leadership
AI and Innovation Initiatives
Support the evaluation, implementation, and adoption of AI-powered solutions and emerging technologies.
Perform business impact assessments and develop recommendations for executive leadership.
Partner with technology teams to identify use cases that improve operational efficiency, customer experience, and decision-making.
Monitor industry trends and emerging capabilities that may benefit Carrington .
Product and Business Analysis
Gather and document business requirements, operational workflows, and process gaps.
Conduct impact analyses and develop recommendations for solution design.
Create business cases and ROI assessments for new initiatives.
Executive Communications
Prepare executive-level presentations, status updates, and strategic recommendations.
Present findings, risks, and opportunities to senior leadership.
Drive executive decision-making through clear, data-driven analysis.
Vendor and Partner Management
Collaborate with external vendors and technology partners during evaluation and implementation activities.
Monitor project deliverables and vendor performance.
Facilitate issue resolution and escalation management when necessary.
Change Management and Adoption
Support organizational readiness activities for new products and capabilities.
Develop implementation strategies that maximize user adoption and business value.
Assist with training, communications, and post-launch support activities
What you'll need:
Bachelor's Degree in Business Administration, Information Technology, Management Information Systems, Computer Science, or a related field.
Minimum 5 years of progressive experience in product management, business analysis, project management, implementation management, technology delivery, or related disciplines.
Demonstrated experience independently leading large-scale, cross-functional projects.
Experience interacting with senior executives and presenting recommendations to leadership teams.
Experience gathering requirements, performing process analysis, and driving solution implementation.
Experience managing multiple priorities in a fast-paced environment.
Preferred Qualifications
Experience supporting AI, automation, machine learning, digital transformation, or innovation initiatives.
Experience with Agile, Scrum, or hybrid project delivery methodologies.
Experience working with enterprise software implementations, SaaS platforms, or system integrations.
PMP, PMI-ACP, CBAP, CSPO, or similar certification.
Mortgage servicing, mortgage origination, financial services, fintech, or banking industry experience.
Experience working with vendor management and third-party technology partnerships.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.