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The Product Owner is responsible for managing the product backlog for a dedicated development team and driving features from initial definition through development, release, and client launch. In this role, you will partner closely with engineering, QA, operations, implementation, and client-facing teams to prioritize work, define requirements, and ensure successful product delivery. You will help determine development priorities, remove roadblocks, keep the team focused, and support the delivery of high-quality releases on a consistent and predictable cadence.
KEY RESPONSIBILITIES:
Backlog Ownership : Own and prioritize the CareTria product backlog; write clear user stories with acceptance criteria that are ready for the team to estimate and commit to.
Development Team Execution : Serve as the day-to-day product point of contact for the development team; lead backlog refinement, sprint planning, standups, sprint reviews, and retrospectives, and accept or reject completed work against acceptance criteria.
Release & Launch Management : Drive features through UAT, release, and production support; define release scope and readiness criteria, run go/no-go decisions, and own release notes and internal enablement so operations and client teams are ready before launch.
UAT & Quality : Coordinate user acceptance testing with internal operations and client stakeholders, including test planning, defect triage, and sign-off.
Requirements & Client Partnership : Gather and validate requirements with operations, account management, implementation, and client stakeholders; represent CareTria capabilities in requirements workshops, configuration reviews, and demos.
Prioritization & Trade-offs : Balance client-specific commitments against platform scalability, advocating for configurable solutions over one-off builds, and communicate scope decisions and their rationale clearly.
Stakeholder Communication : Maintain a current roadmap and delivery view; report status, risks, and timeline changes to leadership and client teams on a regular cadence, surfacing issues early rather than escalating late.
Compliance Awareness : Partner with Quality/Regulatory, Compliance, and Information Security so that requirements and delivered functionality reflect applicable regulatory, privacy, and security obligations.
The above duties are meant to be representative of the position and not all-inclusive.
MINIMUM JOB REQUIREMENTS:
3+ years of experience as a Product Owner, Product Manager, Business Analyst, or Technical Project Manager on software development teams.
Demonstrated experience owning a backlog for an active development team and shipping releases on a recurring cadence.
Strong requirements-writing skills, with the ability to move between business narrative and detailed acceptance criteria.
Hands-on experience with Agile delivery and product management tools (e.g., Jira, Azure DevOps, ClickUp).
Proven ability to coordinate cross-functional launches spanning engineering, QA, operations, and external stakeholders.
Excellent written and verbal communication skills, with credibility in front of both engineers and senior business stakeholders.
Comfort operating with incomplete information, making decisions, and adjusting as new information emerges.
Ability to adapt and prioritize in a fast-paced environment and take initiative.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The expected base pay range for this position is $70,000-110,000 per year. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.
