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About Navista
We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 40 sites, Navista provides the support community practices need to fuel their growth—while maintaining their independence.
What Revenue Cycle Management (RCM) contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of medical practices.
The Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero.
Responsibilities
Patient & Care Team Support
Lead a team of financial counselors providing real ‑ time support to patients, physicians, nurses, and care coordinators throughout the oncology care continuum
Serve as an escalation point for complex or urgent patient financial issues that could delay or disrupt care
Ensure financial counseling services are embedded into clinical workflows to support same‑day decisions and treatment starts
Promote a patient‑centered approach that balances financial clarity, empathy, and access to care
Revenue Cycle Leadership
Oversee front‑end revenue cycle functions, including insurance verification, benefits interpretation, prior authorization support, and patient cost estimation
Ensure timely identification and resolution of coverage issues prior to treatment initiation
Collaborate with downstream RCM teams (coding, billing, collections, denial management) to ensure continuity and accuracy across the revenue cycle
Monitor KPIs related to access, counseling timeliness, authorization turnaround, point‑of‑service collections, and financial clearance rates
Financial Assistance & Access Programs
Manage processes for screening and enrolling patients into financial assistance programs, including manufacturer assistance, charity care, grants, and foundation support Maintain expertise in oncology‑specific reimbursement, benefit designs, and emerging payer policies Ensure compliant and consistent application of financial assistance guidelines and documentation
Team Leadership & Development
Recruit, train, mentor, and evaluate financial counseling staff across multiple sites or service lines
Establish standard operating procedures and best practices for immediate patient and provider support
Foster strong communication, accountability, and service excellence within the team
Provider & Operational Partnership
Act as a trusted operational partner to physicians, APPs, nursing leaders, and practice administrators
Translate financial and coverage information into clear, actionable guidance for care teams
Participate in clinic leadership meetings and cross‑functional initiatives focused on access, growth, and patient experience
Compliance & Quality
Ensure all financial counseling activities comply with regulatory, payer, and organizational requirements
Support internal and external audits related to financial clearance, authorizations, and assistance programs
Continuously improve processes to reduce administrative burden on clinical teams and patients
Qualifications
Bachelor’s degree in healthcare administration, business, finance, or a related field (or equivalent experience) preferred 5+ years of progressive experience in healthcare revenue cycle or financial counseling, preferably in oncology preferred 3+ years of people management or team leadership experience preferred Strong knowledge of insurance plans, oncology benefits, prior authorizations, and patient financial responsibility preferred Demonstrated ability to work directly with clinical teams in fast‑paced care environments Experience in a large MSO, multi‑site oncology practice, or complex specialty setting Familiarity with EHR and RCM systems (e.g., Epic, Aria/Mosaiq, OncoEMR, or similar) Deep understanding of oncology drug reimbursement models, including buy‑and‑bill, specialty pharmacy carve‑outs, and alternate funding pathways Knowledge of ASP, WAC, AWP, and other drug pricing methodologies and their impact on charge capture and margin Familiarity with Medicare Part B vs. Part D, commercial payer variations, and site‑of‑care reimbursement differences
What is expected of you and others at this level
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short-term impact on work processes, outcomes and customers
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Interactions normally involve resolution of issues related to operations and/or projects
Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 11/16/26, if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
