Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time
About Us:
At C9 Staff , we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. 🌟
We don’t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if you’re selected and find your perfect fit, you’re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency.
At C9 Staff , we don’t treat our team as mere headcounts; we root for your growth and success every step of the way. 🚀 So, are you ready to be our next success story? 😊
The Opportunity:
Join our team as a Brand Compliance & Publisher Operations Coordinator , where your detail-oriented mindset and organizational skills will play a crucial role in ensuring advertising compliance and seamless publisher operations. This role involves working closely with the compliance specialist to monitor email campaigns, track issues, and support operational workflows while maintaining data accuracy and system efficiency.
Compliance Monitoring Support :
Daily Campaign Oversight 📊: Assist the compliance specialist with monitoring third-party email campaigns, social media, and other advertising channels
Issue Logger 📝: Review emails and document compliance issues in tracking systems with precision
Non-Compliance Identifier 🔍: Detect non-compliant activities, such as missing opt-out links or unapproved creatives, and escalate as necessary
Manual Checker ⚙️: Conduct manual compliance checks to ensure accurate reporting and resolution
Tracker Manager 📂: Maintain tracking systems for publisher activity, suppression file downloads, and global opt-outs
Publisher Operations:
Contact Organizer 📞: Maintain and update publisher contact information, ensuring accuracy and reducing duplicates
CRM Specialist 🗄️: Consolidate duplicate publishers or aliases within CRM systems
Correspondence Logger ✉️: Log email correspondence with publishers and ensure records are up-to-date
Automation Troubleshooter 🚀: Monitor and resolve issues in automated workflows to maintain efficiency
Board Auditor 🛠️: Audit and organize project management boards (e.g., Monday.com) to ensure data integrity
Workflow Builder 🔗: Create workflows, custom fields, and automations for campaign setups
Metrics Reporter 📈: Generate and share detailed reports on publisher activity, correspondence, and compliance metrics
Operational Task Management:
Timeline Tracker 🕒: Monitor timelines, deliverables, and workflows across multiple tools to ensure deadlines are met
Task Follow-Up Expert ✅: Collaborate with internal teams to confirm task ownership and timely completion
Action Item Tracker 📋: Recap meetings, log action items, and track progress to ensure all tasks are completed
Cross-Department Collaborator 🤝: Work across departments to align priorities and project needs effectively
Data Integrity and Reporting:
Report Compiler 📊: Compile reports on compliance and publisher operations for internal use
Metrics Analyst 📈: Track and analyze key metrics to identify trends and areas for improvement
Process Enhancer ⚙️: Identify and recommend opportunities for improving workflows, processes, and systems
Who You Are:
Detail Detective 🔍 : Exceptionally organized with a sharp eye for spotting compliance issues across various channels.
Tool Proficient 🛠️ : Familiarity with compliance tools like Optizmo and Lashback is preferred, but training will be provided. Comfortable using monitoring tools such as Google Alerts and performing manual checks when necessary.
Regulations Savvy ⚖️ : You understand email marketing regulations like CAN-SPAM and paid media compliance requirements and can apply these effectively to your work.
Effective Communicator 🗣️ : You have excellent written and verbal communication skills, making it easy to collaborate with publishers and report findings to the team.
Proactive and Adaptable 🌟 : You’re quick to identify non-compliance, escalate when needed, and adapt to new tools or processes to ensure standards are met.
Team-Oriented 🤝 : You work well with others, contributing to a collaborative environment while staying focused on delivering high-quality compliance oversight.
Our Ideal Team Member:
Cares Deeply ❤️: Demonstrates a genuine interest in their work, as it reflects in the quality of the output
Commits Fully 📝: Ensures tasks are completed as promised, without unnecessary delays
Communicates Clearly 🗨️: Maintains clear and prompt communication with project managers and teammates
Radiates Positivity 🌞: Brings a can-do spirit to work, fostering a supportive and upbeat team environment
Collaborates Willingly 🤝: Works closely with cross-functional teams, including designers and project managers
Seeks Growth 🌱: Commits to personal and professional development, staying updated with industry trends
