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Minimum Requirements:
Matric (Grade 12)
5+ years of Systems Engineering experience
BS Engineering/Computer Science or equivalent experience required
Experience of Windows infrastructure
Experience in VMware Management
Window OS installation and troubleshooting
Experience in virtual server environments
Experience in scripts automation
Understanding of Cloud implementation
Experience with SFTP
Experience in Defender A/V
Experience in Credential Guard
Experience in MECM Patching Process
Strong critical thinking skills.
Good oral and written communication skills
Responsibilities:
Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc Install program products and system components Demonstrate thorough understanding of all system components and of program products assigned to support Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems and Windows infrastructure) Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, and Windows/Virtual infrastructure) Develop lists/scripts for execution of commonly used processes and automation of simple tasks Proper management and implementation of team changes and service requests Proper creation, execution, documentation, and closure of tasks, changes, and requests Originally posted on Himalayas