Head of Account Management

Head of Account Management – Commercial Collections Ready for your next challenge?

We're looking for an ambitious, commercially focused and inspiring Head of Account Management to lead our national Commercial Collections account management function.

This is a fantastic opportunity to shape our national account management strategy, develop a high-performing team and drive customer retention, profitable growth and outstanding service across our SME and major customer portfolios.

The Opportunity

You'll lead our national account management team, creating a culture of collaboration, accountability and customer focus. Working closely with colleagues across Operations, Customer Service, Pricing, Finance, Telesales and Marketing, you'll strengthen customer relationships, maximise growth opportunities and deliver excellent customer outcomes.