Team Ranger (Lead - L2)

AstreyaIndia only

Apply now

Opens the original posting on Himalayas.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
Hands-on experience supporting Microsoft Teams/Skype for Business/Voice technologies e.g.: Cisco, Avaya, Ribbon, etc. (MS 700/MS 721 or equivalent)
Experience troubleshooting Microsoft Teams meetings and live events.
Experience troubleshooting Microsoft Teams voice issues.
Experience troubleshooting federation issues.
Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.
Knowledge of Teams Devices
Knowledge of Virtualization
Knowledge of Skype for Business hybrid deployments.

3+ years prior product, customer support and/or technical support experience.
Language Qualification: English Language: fluent in reading, writing, and speaking.
3+ years prior product, customer support and/or technical support experience
Originally posted on Himalayas

Opens the original posting on Himalayas.