- Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!
- If you're still abroad, relocation assistance is provided, including housing!
- Location: Remote from Continental Portugal
- Contract: Full-time, 12-month renewable
- Start dates: several dates available through June and July
About the Brand:
Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.
Role Overview:
As a Danish-speaking E-commerce Support Specialist , you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.
Responsibilities:
- Respond to customer queries on orders, deliveries, returns, and payments.
- Securely handle sensitive data and follow internal escalation procedures.
- Communicate professionally through email, phone, and chat.
- Collaborate with carriers and internal departments.
Requirements:
- C2-level Danish and fluent English (C1)- written and spoken levels
- Excellent attention to detail and communication skills.
- Ability to manage tasks independently and meet deadlines.
- Willingness to work on rotating shifts.
- Already in Portugal or open to relocating from this role
- EU member state passport or a valid residence card for Portugal
- Originally posted on Himalayas
