Croatian & EN Customer Care-Accommodation Project (Remote in Greece)

Start Date: 8 May 2025 or 15/22 May (flexible) Location: Remote from Greece Languages: Croatian (C1) + English (B2+) Work Schedule: MonFri, 10:0018:30 or 11:0019:30; occasional weekends Support guests and hosts for a global accommodation platform. Assist users with reservations, account queries, and booking-related support in Croatian and English.

Key Responsibilities:

• Provide accurate information and effective solutions via phone, chat, and email
• Ensure customer satisfaction and adhere to quality and performance metrics
• Collaborate with internal teams when necessary

Requirements:

• Fluent in spoken and written Croatian with upper-intermediate English, spoken and written
• EU citizenship or valid residence card with full market access
• Must reside in Greece or relocate prior to the start date
• Stable internet connection for remote work
• Willingness to work weekends occasionally
• Originally posted on Himalayas