Digital SalesTech Manager - IT

A DAY IN THE LIFE...

Serves as a liaison between the IT & Business Consumers and Customers. As part of the Product Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best solutions.

Translates business strategies, opportunities, threats and needs into IT product requirements, then plays a key role within the product team to specify, test and deploy those as IT solutions.

Supports the Product Manager and Business Relationship Manager in the development of the strategy through incremental improvement of the product Analyzes, documents and tests program development, logic, process flows and specifications Documents training materials for the product area Delivers training to the end users, deployment and support teams Supports the analysis and resolution of solution issues as part of the third level sustain Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value Works with IT Product Managers to define the minimum viable product (MVP) that satisfies the business need Secures by early business feedback that the MVPs defined will really provide the desired value (MVP taste-testing) Identifies gaps in existing functionalities, options for improvement and opportunities for process automation