Payroll Administrator

Our payroll operations are the at the heart of our business, managing a portfolio of customers managing the delivery of end-to-end Irish payrolls, ensuring that the service is consistently delivered accurately and on time while providing a best-in-class customer experience.

We are seeking a Payroll Administrator with proven experience in Irish payroll processing to join our Irish team at the heart of our Irish Operations. We are looking for someone with an exceptional eye for detail and the ability to coordinate multiple payrolls for our customers.

On a typical day you'll be...

Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service Processing end-to-end Irish payrolls of various headcount and pay complexity in accordance with agreed timelines Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement Ensuring that payroll manuals are relevant and updated regularly to reflect current processes Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels Preparing and uploading ROS submissions and dealing with Clients Revenue queries on their behalf.